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Legislative Assembly for the ACT: 2014 Week 4 Hansard (8 May) . . Page.. 1340..


11. Costs for external legal, medical or administrative services are borne by ACTIA for all insured claims and are all inclusive within the premium. For the minority of claims outside their insurance policy terms, the annual cost to ACT Health, based on an average of the last four financial years, is $6,365.80.

Territory and Municipal Services Directorate—surveys (Question No 256)

Mr Coe asked the Minister for Territory and Municipal Services, upon notice, on 20 March 2014:

(1) How much money has the Government spent on surveys for the last three financial years.

(2) What companies have been engaged and at what cost.

(3) How are subjects and issues identified as being the subject of surveys.

(4) Does the Government provide survey companies with names and/or addresses of people to ask questions of; if not, how are respondents chosen by the survey companies engaged by the Government.

(5) Does the Government (a) provide funding for, and (b) endorse, the provision of gifts or remuneration to respondents of surveys conducted on behalf of the Government.

Mr Rattenbury: The answer to the member's question is as follows:

(1) Territory and Municipal Services has spent in the order of $503,000 on surveys in the last three financial years.

(2) The survey companies and their costs are as follows:

Market Attitude Research Services $168,236.71 Market Solutions $77,545.02 Micromex $216,419.76 Purdon Associates $24,370.00 Nexus Research $11,748.00 People Dynamics $4,280.00 Market Attitude Research Services $168,236.71

(3) Subjects and issues are identified in the following way:

Parks and City Services Customer Satisfaction Survey Used to report against TAMS' accountability indicators and improve services Playgrounds and Community Parks survey Used to identify community needs Shopping Centre upgrades Used to identify community needs Horse Agistment Client Survey Horse paddock clients are asked to rate the overall service provided by the Territory agistment contractor


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