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Legislative Assembly for the ACT: 2013 Week 6 Hansard (9 May) . . Page.. 1900..


Economic Development Directorate 222 3 1.4% Education and Training Directorate 5866 56 1.0% Environment and Sustainable Development Directorate 487 12 2.5% EPIC (Economic Development Directorate) 13 0.0% Gambling and Racing Commission 30 1 3.3% Health Directorate 6478 66 1.0% Justice and Community Safety Directorate 1882 26 1.4% Land Development Agency (EDD) 96 2 2.1% Long Service Leave Authority 10 0.0% Shared Services (Commerce and Works Directorate) 972 11 1.1% Territory and Municipal Services Directorate 1109 11 1.0% ACTPS Total 20842 260 1.2%

Construction industry—complaints (Question No 109)

Mr Doszpot asked the Minister for the Environment and Sustainable Development, upon notice, on 11 April 2013:

(1) When a Controlled Activity / Construction Occupations Complaint Form has been submitted to the ACT Planning and Land Authority in relation to the proposed demolition of a site, are stop work orders issued whilst an investigation is undertaken.

(2) How many Controlled Activity / Construction Occupations Complaint Forms have been submitted in the last 12 months.

(3) What is the average timeframe for these complaints to be resolved.

Mr Corbell: The answer to the member's question is as follows:

(1) Stop work notices are issued if there is evidence at first appearance of a breach of the Building Act 2004. If there is evidence at first appearance of a breach of the Planning and Development Act 2007 a prohibition order can be issued. Both the Building Act 2004 and the Planning and Development Act 2007 require evidence of a breach of the law before those powers can be exercised. A complaint is not grounds for issuing a stop work notice.

(2) Every financial year the Directorate tallies the number of complaints made to the regulator. The 2011-2012 Annual Report recorded 684 complaints received in that financial year. In that same year the Investigation Team completed 647 investigations, 365 related to planning law and 303 related to construction laws.

Approximately 15 to 25 statutory complaints are registered every week with ESDD. Consequently, cases are not completed within financial year reporting times. Categorisation of the type of case also occurs after investigations are underway, or complete, as complainants are often not aware of all of the laws engaged when they lodge a complaint.

(3) There is no average timeframe for complaints of similar ilk to be resolved. All complaints are investigated to establish whether there is evidence to demonstrate an


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