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Legislative Assembly for the ACT: 2012 Week 2 Hansard (23 February) . . Page.. 837..


(1) How often do Housing ACT personnel inspect properties in order to identify issues for maintenance.

(2) How often does Spotless inspect properties in order to identify areas for maintenance.

(3) What are the differences between the two inspections and what work is duplicated by them.

(4) What is the cost to the ACT Government for the Spotless inspections.

(5) What form of maintenance database is kept for Housing ACT properties.

Ms Burch: The answer to the member's question is as follows:

(1) Housing Managers carry out Client Service Visits to all properties at least once per year. Any immediate maintenance issues are addressed at the Client Service Visit.

(2) Spotless carry out approximately 3000 property condition audit inspections per year. Spotless staff will inspect properties for maintenance issues when requested by tenants or Housing ACT.

(3) Duplication of work by the two different inspections is unlikely:

A property inspection carried out by Housing Managers is included as part of a Customer Service Visit (CSV). Housing Managers notify Spotless of any urgent maintenance issues that are identified. Tenants are advised to contact the Call Centre to arrange any non urgent maintenance that is identified.

Spotless condition audits are carried out to assess the overall condition of the property. Auditors have a specific list of approximately 50 property components that they inspect so they are able to give each component a condition rating and an expected life expectancy before repair or replacement is required.

(4) $380,000 has been allocated for payment to Spotless for carrying out condition audits in 2011/12. This works out to $126 per property based on approximately 3000 properties.

(5) Housing ACT keeps a record of all maintenance carried out in a database application called "Homenet". All condition audit data is stored in an asset management database called "SPM". "SPM"is an asset information management and analytical planning application that aligns with typical asset management and maintenance management software.

Planning—multi-unit car parks (Question No 2032)

Ms Le Couteur asked the Minister for the Environment and Sustainable Development, upon notice, on 16 February 2012:

(1) How can carparks in multi-unit development residential developments be separately unit titled.


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