Legislative Assembly for the ACT: 2012 Week 1 Hansard (14 February) . . Page.. 77..
David Peffer, dated 6 December 2011.
Geoffrey Rutledge, dated 20 and 23 January 2012.
Graeme Dowell, dated 1 and 2 December 2011.
Hamish McNulty, dated 30 September 2011.
Ian Cox, dated 16 and 20 December 2011.
James Corrigan, dated 24 and 26 October 2011.
Jennifer Dodd, dated 23 November 2011.
Jenny Priest, dated 16 and 20 December 2011.
Phillip Ghirardello, dated 8 December 2011.
Simonne Shepherd, dated 21 and 22 December 2011.
Stephen Alegria, dated 21 November 2011.
I ask leave to make a statement in relation to the papers.
MS GALLAGHER: I present another set of executive contracts. These documents are tabled in accordance with sections 31A and 79 of the Public Sector Management Act, which require the tabling of all director-general and executive contracts and contract variations. Contracts were previously tabled on 6 December 2011. Today I present five long-term contracts, 32 short-term contracts and 26 contract variations. The details of these contracts will be circulated to members.
Public Accounts—Standing Committee
Report 17—government response
MS GALLAGHER (Molonglo—Chief Minister, Minister for Health and Minister for Territory and Municipal Services) (3.36): For the information of members, I present the following paper:
Public Accounts—Standing Committee—Report 17—Review of Auditor-General's Report No 7 of 2010: Management of Feedback and Complaints—Government response
That the Assembly takes note of the paper.
I am pleased to table the government's response to report 17 of the Legislative Assembly Standing Committee on Public Accounts of August 2011, Review of Auditor-General's Report No 7 of 2010: Management of Feedback and Complaints. The Auditor-General's performance report assessed the mechanisms Territory and Municipal Services had in place with regard to receiving and dealing with complaints. The audit also measured how well Canberra Connect performed in the role of dealing with feedback and used the Ombudsman's better practice guide to complaint handling as a reference point.