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Legislative Assembly for the ACT: 2008 Week 5 Hansard (8 May) . . Page.. 1809..


You should note that since the introduction of RiskMan in September 2006, an online reporting tool for reporting adverse clinical incidents or near misses, ACT Health has seen significant increases in reporting of all incidents. RiskMan defines an incident as an event or circumstance that could have, or did lead to unintended and/or unnecessary harm to a person, and/or a complaint, loss or damage. This level of reporting ensures that potential claims are reported through to the insurers in the mandatory timeframes (within the financial year) and ensures that adverse events are insured if a claim eventuates.

Hospitals—pay parking

(Question No 1944)

Mrs Burke asked the Minister for Health, upon notice, on 5 March 2008:

How many consumer complaints were received regarding the Government's proposal to implement paid parking at The Canberra Hospital.

Ms Gallagher: The answer to the member's question is as follows:

During the time that pay parking was introduced at the Canberra Hospital on 14 August 2006 and at Calvary Hospital on 4 September 2006, ACT Health received 278 letters, including approximately 30 offering suggestions or compliments to ACT Health. This figure includes a number of individuals and organisations/associations that contacted ACT Health on more than one occasion.

Hospitals—discharge plans

(Question No 1945)

Mrs Burke asked the Minister for Health, upon notice, on 5 March 2008:

(1) How many patients have not been provided with a discharge plan since June 2007 from (a) Calvary and (b) Canberra public hospitals and what was the reason for this;

(2) How many patients have been provided with a discharge plan since June 2007 from those hospitals listed in part (1).

Ms Gallagher: The answer to the member's question is as follows:

I am not prepared to authorised the use of the considerable resources that would be involved in providing the detailed information required to answer the Member's question. This would involve an exhaustive manual search of over 50,000 records.

However, ACT Health currently reports some discharging planning data in relation to specific services through its public reporting, including:

  • The proportion of aged care clients under the management of the Aged Care and Rehabilitation Service discharged with a comprehensive discharge plan
  • The proportion of clients discharged from certain wards of The Canberra Hospital to programs operated by Community Health


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