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Legislative Assembly for the ACT: 2007 Week 5 Hansard (31 May) . . Page.. 1383..

(5) If the ACT Government is considering installing RFID, what strategies is the ACT Government preparing to ensure staffing problems with the new electronic technology are minimised.

Mr Hargreaves: The answer to the member's question is as follows:

(1) The ACT Library and Information Service has been investigating the history of RFID implementation in other similar library services, and is gathering information to assess the potential of RFID in relation to the ACT public libraries.

(2) Initial capital costs for implementation of RFID in the ACT Public Library would need to be confirmed through a tender process.

(3) Annual and ongoing financial costs for RFID implementation would need to include:

a) Annual maintenance costs for supplier maintenance of the RFID application

b) Costs of RFID tags to be inserted in each new library item as it is acquired.

Annual and ongoing financial costs for RFID implementation could not be determined until a successful RFID supplier is contracted to the library service.

(4) The ACT Government anticipates that the installation of RFID would assist ACT Public Library staff by:

    • Reducing the manual handling of library materials that have been returned and require processing for reshelving; and
    • Providing library customers with much more reliable means of checking out their own library materials, thus reducing manual handling of library materials by library staff.

(5) The ACT Government's strategies for preparing for an RFID installation to minimise problems with the new electronic technology for staff would include:

  • Appropriate testing of the RFID application in a test site prior to going live;
  • Staff training that is thorough and delivered prior to going live;
  • Ensuring that the contract with a successful RFID supplier provides for appropriate and timely supplier back up and troubleshooting procedures.


(Question No 1571)

Dr Foskey asked the Minister for Territory and Municipal Services, upon notice, on 2 May 2007:

(1) In relation to the ACT Library Opening Hours Survey, what is the process for this survey and the data it collects;

(2) At what stage is the survey in this process;

(3) Who was responsible for designing the survey;

(4) Who is responsible for (a) collecting and (b) analysing survey answers;

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